Order before 1pm Monday to Friday for next day delivery (Tuesday to Saturday) New Zealand wide.
Saturday delivery available, please check here if your address has Courier Post Saturday Service, then please choose Saturday shipping option.

Online stock differs from stock available in store, please call 07 849 8361 to enquire about stock in store.

FAQ

There will be no deliveries available Friday 29th and Saturday 30th March and Tuesday 2nd April due to Easter weekend.
Our retail shop will be closed Friday 29th March and open other days 8am to 8pm.

Frequently Asked Questions

What payment options are available?

We currently accept payment via Visa, Mastercard and Online Eftpos. Online Eftpos is currently only available for customers banking with ASB, Westpac, Heartland Bank and The Banking Co-operative.

What time should my order be delivered?

In most cases orders should be delivered by lunchtime. However Courier Post delivery schedule may vary in different locations and it may not be delivered until as late as 5pm. Please check the tracking e-mail for the latest information.

Why can I not find product recently seen on the website?

We try only to show products which are currently available for purchase. This may mean that there are more or less products showing today than yesterday. We hope that this avoids disappointment or delays with shipping. Please check back often to see what is available today.

What if I do not receive a confirmation e-mail?

If you have submitted your order at checkout, you should receive an order confirmation. Provided that the payment has been successful, we will process and send your order. If you have not received an e-mail as expected, please check your junk and spam folders and add us to your safe senders list. If you are still unable to find the e-mail please contact us online@seafoodbazaar.co.nz and we will look into this for you.

What days do you deliver?

During a standard week (no Public Holidays) we will deliver Tuesday to Saturday (Tuesday to Friday for rural) via Courier Post. Deliveries are overnight for urban areas (not designated rural) and 2 nights for rural. There are no courier pick up or deliveries on Public Holidays and we will dispatch orders to ensure prompt delivery working around Public Holidays. Some urban areas are not serviced by a Saturday delivery and you can check your address here.

What if I am not home?

As part of our partnership with Courier Post all perishable product is left at the provided delivery address, this is part of our Terms of Use. Please add any special instructions to the comments section at checkout.

What do I do if my order has not arrived?

We are happy to assist with this, however you may get a faster response by contacting Courier Post directly. The details regarding your delivery can be found on the shipping information e-mail. Click on the NZPOST link in the e-mail for more details You are welcome to contact us for assistance.

Why do I sometimes get newsprint in with my order?

Product stay colder when there is no empty space. We will often fill empty space with crumpled newsprints. This is just another method of ensuring product arrives at the correct temperatures. 

What packaging can be recycled?

We are constantly working towards a solution where all packaging is sustainable and recyclable. While we still need to use some plastic in the packaging process, we hope that the below options while assist in recycling the packaging used. We are working on innovations which will allow for the temperature control to be maintained using less plastic.

  • Carton liners are degradable
  • We use New Green paper and plant based packaging when possible. You can learn more about these products here.
  • Polybins can be recycled at certain locations around NZ. You can view details here.
  • Soft plastics used can cleaned and taken to soft plastic recycling stations. You can view locations here.
  • Ice gel packs can be pierced and the gel can be added to the garden or general waste (gel is non toxic) the plastic can then be washed and recycled with soft plastic.

© Copyright Seafood Bazaar
Hamilton, New Zealand

 Order before 1pm for next day delivery, Tuesday to Saturday

If Saturday delivery is required, please ensure you choose the Saturday shipping option.