Delivery Information|Seafood Bazaar
Delivery Information
Delivery Information
Order Cut-Off Times & Delivery Days
Place your orders before 1pm Monday to Friday for next-day delivery Tuesday to Saturday. Orders after 1pm are allocated to the next available delivery day. Orders after 1pm Friday are dispatched Monday for Tuesday delivery.
For rural deliveries, please order by 1pm Monday, Tuesday, or Wednesday only.
Deliveries are left at your door by Courier Post/NZ Post, usually by midday but no later than 5pm depending on demand and conditions. Some areas do not have Saturday delivery—please check your address here. Saturday delivery incurs a surcharge; please select this option if needed.
Delivery Areas & Conditions
We deliver overnight to North and South Island urban areas via NZ Post (Courier Post). Rural deliveries usually take two nights. For frozen or live products, we pack carefully but cannot guarantee frozen items remain frozen or live items remain alive beyond one night in transit. Rural deliveries dispatch Monday to Wednesday only. Responsibility for rural delivery conditions lies with the receiver.
Note: All times are under standard conditions. Weather or other factors may cause delays beyond our control.
Temperature check: Please check product temperature on arrival. If warm, do not consume and contact us immediately.
Frozen & Live ProductsFrozen products start thawing once packed. Responsibility for thawed products lies with the receiver. Do not refreeze thawed products; consume within 3 days.
All live products leave us alive, but some may not survive transit. If product arrives cold, it is still fresh. Live mussels may open shells after cold transit; leaving them in a warmer spot for 15 minutes usually revives them.
For products sold by weight (e.g., 500g fish fillets), we pack at least the stated weight. Sizes may vary daily. If you prefer specific sizes, please note it in instructions (not guaranteed).
We aim to keep delivery pricing simple and competitive:
Waikato/Bay of Plenty Urban: Up to 5kg $10.95, then $2.20/kg
Waikato/Bay of Plenty Rural: Up to 5kg $14.95, then $2.20/kg
North Island Urban: Up to 5kg $13.50, then $2.70/kg
North Island Rural: Up to 5kg $16.95, then $2.70/kg
South Island Urban: Up to 3kg $36.00, additional 3kg increments $36.00
Remove seafood from packaging upon arrival. Store on a plate in the fridge covered with cling film or kitchen paper until ready to use. Fresh seafood typically lasts 5 days from packing; best consumed within 2 days. Freezing fresh product is acceptable.
Use a sharp knife, cutting along the grain towards you, using a dragging motion.
Seafood Bazaar operates under an MPI-approved RMP plan and is export approved.
All prices include GST, shown at checkout. Prices are in NZ dollars.
Our Packaging
We’re committed to minimizing our environmental impact through thoughtful packaging choices. Our priority is keeping your seafood fresh and safe while continuously improving sustainability.
Currently, we use polystyrene boxes because they provide the best temperature control. These boxes are recyclable at many locations across New Zealand - find your nearest drop-off here.
Here’s how we’re making progress toward greener packaging:
- We use degradable carton liners to reduce waste.
- Where possible, fresh seafood is packed in commercially compostable packaging by New Green.
- Reusable gel packs are used to keep your order cold. When ready to recycle, simply cut open to dispose of the non-toxic gel, then wash and recycle the plastic wrap through kerbside soft plastic recycling.