Order before 1pm Monday to Friday for next day delivery New Zealand wide
COVID-19 UPDATE: We are still offering our home delivery service during level 2 and 4
Our retail shop is open daily from 8am to 8pm during level 2 - Covid restrictions are in place

To order Takeaways online please click here

Terms and Conditions of Use

Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by Seafood Bazaar, ("we, "us") to you, the purchaser of goods and services from us, including your use of the website at www.seafoodbazaar.co.nz ("the website"). They are effective from 10 July 2020 and will replace all earlier Seafood Bazaar terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a product is not available, we will endeavour to notify the non-availability on our online shop. 

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place and pay for your order. You are responsible for ensuring that your contact details are correct.

Prices shown are valid for sales via www.seafoodbazaar.co.nz and at times may differ from prices which are available from the physical retail shop.

Payment options

We accept the following credit cards:

Visa & MasterCard

We also have online EFTPOS available with selected banks.

We also offer GooglePay.

Credit Card Security

All payments are processed via Paymark Click secure payments system to ensure high levels of payment security and are subject to Paymark Click terms and conditions.

Click here to for Paymark Click's terms.

Shipping and delivery

Shipping is based on a flat rate for the first items up to 5kg (3kg South Island) them an additional fee for each kilogram (3kg for South Island) which is added to the cart. Shipping is calculated once the shipping details have been entered. Some items have a higher Gross Weight due to packaging and this weight is included in weight calculations. Generally, product is delivered the day after delivery, but a delivery day is 1:00pm to 12:59pm the next day, so any orders placed after 1:00pm are treated as the next day. Order days are Monday to Friday with delivery Tuesday to Saturday. Any orders placed after 1:00pm Friday will be dispatched Monday. Once your order is placed, we will advise you via e-mail a tracking number and provide a link to track your order. We are closed public holidays which will add an extra day to delivery after the public holiday.
Live and frozen products will be packed accordingly though we do not guarantee product to arrive live or frozen. Please see Delivery Information for more details. 
Rural deliveries are stated as a minimum of 2 nights. Rural deliveries are not available Saturday therefore will not be dispatched on Thursday or  Friday.
You accept that delivery is based on an authority to leave basis. Due to the perishable nature of the product the courier will not leave a card to call.

Returns

Due to the nature of the product we are supplying, we are unable to accept returns for refund if you ordered too much or have changed your mind so please choose carefully.
If for any reason your are not satisfied with the product you have received due to quality or if you have been sent incorrect product, we will meet our obligations under the Consumer Guarantees Act to provide a remedy. We do request that you make contact us on the day of delivery either by phone or e-mail. We may need photographic evidence to validate your claim.

Liability Limitation

Where you acquire or hold yourself out as acquiring goods or services from us for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply. The conditions, warranties and guarantees set out in the Sale of Goods Act 1908 or otherwise implied by statute or common law will not apply and are excluded from these terms of trade.

We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website. 

To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993. 

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable for any other loss or damage of any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside. 

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.

Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that information, then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).

You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based. 

Copyright and Trademarks

The contents of this website are at all times the copyright or trademark property of Seafood Bazaar, Our suppliers or linked third parties and You may not distribute, reproduce, display or publish and trademark or other content of this website for any purpose whatsoever without prior written approval or permission.

Specifications and Information

All specifications, weights and information provided on this website are given in good faith based on the knowledge, experience or information provided to us by sources believed to be correct. If you have any concerns about the accuracy of information provided, please contact us or seek an external professional opinion.
You acknowledge that colours of items displayed on the website may not reflect the true and actual colour of items.

Availability

While we endeavour to have up to date product availability for all products displayed on the website, all orders placed will be subject to a final confirmation of acceptance by us. Any goods that are unable to be supplied will be refunded.

Advertisements and linked sites

Any links or advertisements displayed on our website does not confirm our endorsement of either the advertiser or the product. We do not have control over third party websites and recommend you review the terms of use of any third party website which may be linked from ours. We accept no liability in regards to any dealing with third party websites and yourself.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at  www.seafoodbazaar.co.nz

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.


PRIVACY POLICY

Protecting your personal information is important to us. So is following New Zealand’s Privacy Act 2020 privacy laws. This Privacy Policy tells you how we will protect your privacy and collect and use your personal information (any reference to “we”, “us” or “our” is to Seafood Bazaar Limited). Our Privacy Policy applies to anyone who uses this Website (www.seafoodbazaar.co.nz) (Website).

 “Personal Information” means any information that can directly or indirectly identify you or another person.

YOUR RIGHTS

If you don’t agree with our Privacy Policy or don’t want us to collect your Personal Information, then you shouldn’t use our Website. If you change your mind and don’t agree with our Privacy Policy anymore, then you should stop using our Website. If you have any questions, you can contact our Privacy Officer at online@seafoodbazaar.co.nz.

We’ll only use your Personal Information for the reasons that we collected it. If we don’t need your Personal Information anymore for those reasons, then we’ll stop using it. 

INFORMATION WE COLLECT ABOUT YOU

• Your name, contact details and IP address.
• Feedback you give us and your responses to our customer surveys.
• Any other information you give us.

Please only us Personal Information about someone else if you have their permission and they know about this Privacy Policy. 

HOW WE COLLECT YOUR INFORMATION

• From you directly (like when you provide your details to us).
• From you indirectly (like when you interact with us on social media).
• From other people (like when someone sends you a gift, contractors or agents that work for us). 
• From places where the information is publicly available.

WHY WE USE AND SHARE YOUR INFORMATION

• To allow shipping of your order.
• To contact you regarding your order.
• To provide you with marketing communications.
• To help you use our Website.
• To respond to your questions and to tell you more about us.
• To operate and maintain our Website.
• For our internal records.
• To comply with our legal obligations.
• For any other purposes that you authorise.

Sometimes we might share your Personal Information with our contractors and agents (e.g. Courier Post) to help do these things, but we won’t share your Personal Information with anyone else, unless the law requires us to.

HOW WE PROTECT YOUR INFORMATION

We have reasonable protections in place against unauthorised access, use, modification, disclosure and loss of your Personal Information. 

SEEING OR CORRECTING YOUR INFORMATION

You’re allowed to see what Personal Information we have about you, and you can ask us to correct it if you think it’s wrong. If there is a legal reason why we can’t let you see it, or if we don’t agree with your correction, then we’ll tell you. 

PRIVACY COMPLAINTS  

If you think that we haven’t properly protected your privacy, you can tell our Privacy Officer here (online@seafoodbazaar.co.nz), or complain to the New Zealand Privacy Commissioner.

PRIVACY POLICY CHANGES

We may change this Privacy Policy from time to time and will advise the last updated date at the end of this section. Unless otherwise stated, any changes to the Privacy Policy will take immediate effect upon being published on our website and your continued use of our services will be taken as agreement by you to be bound by the amended Privacy Policy. 

11/12/2020


© Copyright Seafood Bazaar
Hamilton, New Zealand

COVID-19 UPDATE: We are still offering our home delivery service during Covid Alert Levels 2 and 4

For Delivery Saturday please select the Saturday delivery option or orders will be dispatched Monday.
Please check if your address has a Saturday delivery available here